Stratiform Salesforce Services 2018-05-11T00:21:44+00:00

Salesforce® Services

How many times have you wanted to do a project in Salesforce and instead put it on hold because it was going to cost too much and take too long? We’re here to show you there’s a better way

We help clients create results using the power of the world’s best solution accelerators. Stratiform has been working with Salesforce since 2009 and is a trusted partner of:

  • Accredo
  • Cloud Coach
  • Conga

  • GeoPoint

  • Mavenlink

  • NewVoice Media

  • PandaDocs

  • SMS Magic

  • Unique Web Marketers

Although experts in Sales Cloud®, Service Cloud® and Marketing Cloud® we have successfully implemented Salesforce CPQ, Pardot, Salesforce Communities, Salesforce Live Agent and Salesforce Engage for our clients.
Our primary focus is providing the best customer service possible, and work hard to ensure our clients success. Our free-thinking consultants are all Salesforce certified and highly qualified administrators, developers and architects with extensive knowledge of the Salesforce products.
Stratiform understands that sometimes you just need an idea of what it will cost to implement Salesforce. We have what we call Launch Packages that can help with getting you a quick Launch price.

Sales Cloud®

We begin every engagement to be a Stratiform Launch Package. We start by talking to the right people in your team. Executives, Sales managers, and Sales staff often want different outcomes from the CRM. We make sure we define what the business wants, easy reporting, clarity of pipeline, Sales team accountability, customer centricity and so on, but we make sure the UI is easy to use and allows for quick capture of leads. activities and deals to keep the Sales staff engaged.
We often identify bottlenecks that can be ironed out through this engagement. Not only offering a technology solution but advising the business along the way. By working closely with the team that will be utilizing the CRM they become invested in the very tool that will enhance their day to day sales and give the business its desired outcome.

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Community Cloud®

Becoming more connected with your customers or partners is now a reality. Through Salesforce Community Cloud real time collaboration and sharing of information can transform your business, drive sales and allow you to work with your partners to close the deal.

We have years of experience building engaging communities that will allow your business to grow and change. With the flexibility of Salesforce, we can have you up and running in no time.

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Service Cloud®

Our Service Cloud goals include streamlining your customer conversations and empowering your team to deliver best in class service.

We take the time to understand your current processes. With this knowledge we are able to better develop strategies to optimize your Service Cloud implementation. Our top priority is to ensure your team is able to provide more personalized customer interactions.

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Pardot

Proper implementation of Pardot is crucial. The Stratiform certified Pardot consultants have years of marketing, Salesforce and Pardot experience. We have worked with multiple industries large and small to be assure your successful implementation. We will guide you every step of the way.

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Salesforce Implementations

Working with Salesforce since 2009, we have worked with companies in many different industries and sizes across the globe. As well as Salesforce’s core CRM products, Stratiform have considerable experience working with other Salesforce products and platforms including Pardot, CPQ, Marketing Cloud, and have developed many custom applications. Aligning your current processes at an early stage in the implementation is important and will help drive engagement.

  • Continued success for our clients

  • Implementing a CRM that will grow with the company

  • Creating an environment that keeps your customer first

  • Integrating with backend systems
  • Keeping the users engaged
  • Allows for business analytics
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Business Consulting

We know it is important for you to be where your customers are. With our LiveMessage implementations, we are able to help you interact in real time with your customers on the channels on which they are most active, such as SMS and Facebook Messenger.

We see successful LiveMessage implementation as having two key components: educating your staff on the unwritten communication style unique to each social channel, and helping management understand how to use these customer conversations for coaching, product development, and a list of other improvements.

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Offsite Administration

Offsite administration – is an effortless way to keep your staff supported, your Salesforce current and your environment up to date without the heavy cost of a full-time employee on staff.

Keeps business rules while keeping the “special records” locked or hidden altogether.

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Custom Configuration

We know it is important for you to be where your customers are. With our LiveMessage implementations, we are able to help you interact in real time with your customers on the channels on which they are most active, such as SMS and Facebook Messenger.

We see successful LiveMessage implementation as having two key components: educating your staff on the unwritten communication style unique to each social channel, and helping management understand how to use these customer conversations for coaching, product development, and a list of other improvements.

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Launch Packages

Whether your goal is to become more connected with your customers, enable your partners to increase their sales, or provide your employees with a place to collaborate and share information, we’re here to turn your wish list into a reality.

Our years of experience in building engaging Customer, Partner, and Employee Communities, coupled with the Community Cloud’s flexibility, result in quick deployments and the ability to build custom functionality as your business needs grow and change.

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