Family Life is a specialist family services provider


LOCATION: 197 Bluff Rd, Sandringham VIC 3191
CLIENT: Family Life


Family Life is a specialist family services provider working with vulnerable children, families and communities since 1970. At the core of our organisation is our vision to build capable communities, strong families and thriving children.

Transforming lives for stronger communities

Every family deserves to live in a safe and supportive community.

Everything we do supports this through our family and individual support services, community strengthening programs, a network of op shops, a vibrant engaged volunteer community and passionate skilled staff.

We strive to develop innovative solutions to achieve our vision of capable communities, strong families and thriving children.

We are proudly purpose-driven, independent and not-for-profit.

Issues they faced:

  • Salesforce not aligned to the needs of the business

  • In-house Administrator driving platform growth

  • Lack of Not-for-profit support
  • Lack of management and user training

Family Life is utilising Salesforce for:

  • Fundraising

  • Marketing

  • Volunteer Management

Future plans include:

  • Event Management

  • Grant Management

  • Partner Portal
  • eCommerce
  • Referrals

Stratiform is working closely with Family Life to build a strategy around the utilisation of Salesforce within their organisation.  Currently only using the CRM for three functions Family Life is hoping to bring other areas of the business on the platform to increase the benefits seems by the other teams.

Stratiform’s engagement includes:

  • Off-Site Administration

  • Website Development
  • Salesforce Development

Partners engaged with Melbourne Legacy’s Salesforce:

  • Stratiform

  • 123 Form Builder
  • DocuSign

  • Pardot


Contact us to see how we help you with your business