As an experienced Salesforce Implementation Partner in Australia, we provide highly professional certified staff that you can trust to deliver the best solutions for your company. Stratiform Business Solutions is a top-notch Salesforce Consultant in Melbourne that offers full-cycle consulting services that allow you to optimize the potential of Salesforce to support your business needs. Being one of the best Salesforce implementation partners in Australia, we have been helping to increase the efficiency of sales, service, and marketing activities. We identify relevant salesforce features that can benefit your business and ensure that your customers realize the benefits straight away to provide a better return on investment and value.

Our team of skilled Salesforce Implementation Consultants will assist you in implementing the CRM from the get-go. They ensure it’s done accurately and competently. We are a consulting partner for the world’s number one Customer Relationship Management (CRM) platform, which offers you consultation and deployment for all Salesforce platform modules.

Becoming more connected with your customers or partners is now a reality. Through Salesforce Community Cloud real time collaboration and sharing of information can transform your business, drive sales and allow you to work with your partners to close the deal.

We have years of experience building engaging communities that will allow your business to grow and change. With the flexibility of Salesforce, we can have you up and running in no time.

Our Service Cloud goals include streamlining your customer conversations and empowering your team to deliver best in class service.

We take the time to understand your current processes. With this knowledge we are able to better develop strategies to optimize your Service Cloud implementation. Our top priority is to ensure your team is able to provide more personalized customer interactions.

Proper implementation of Pardot is crucial. The Stratiform certified Pardot consultants have years of marketing, Salesforce and Pardot experience. We have worked with multiple industries large and small to be assure your successful implementation. We will guide you every step of the way.

Working with Salesforce since 2009, we have worked with companies in many different industries and sizes across the globe. As well as Salesforce’s core CRM products, Stratiform have considerable experience working with other Salesforce products and platforms including Pardot, CPQ, Marketing Cloud, and have developed many custom applications. Aligning your current processes at an early stage in the implementation is important and will help drive engagement.

Stratiform Business Solutions is among the best CRM Consultants in Melbourne that have been offering top-performing CRM consulting services to clients for the past many years. If you want your customer service, sales, or marketing teams to scale to new heights that lead to business success, you cannot go past using our CRM consulting services. Look no further than Stratiform Business Solutions that deliver Consulting and Technical Competencies in the form of Salesforce Consultancy Services, Cloud Solutions, Marketing Automation, and many more.

We implement the latest CRM and ERP software solutions and offer independent consultations guided by years of industry experience enhancing business capabilities across Australia. We provide the support you need in your quest to deliver a better, more modern customer experience, and our team can help you unlock the potential of your people and systems. We work closely with your staff and partners to make your digital platform work for your organization and, more importantly, your customers.

Offsite administration – is an effortless way to keep your staff supported, your Salesforce current and your environment up to date without the heavy cost of a full-time employee on staff.

Keeps business rules while keeping the “special records” locked or hidden altogether.

We know it is important for you to be where your customers are. With our LiveMessage implementations, we are able to help you interact in real time with your customers on the channels on which they are most active, such as SMS and Facebook Messenger.

We see successful LiveMessage implementation as having two key components: educating your staff on the unwritten communication style unique to each social channel, and helping management understand how to use these customer conversations for coaching, product development, and a list of other improvements.

Whether your goal is to become more connected with your customers, enable your partners to increase their sales, or provide your employees with a place to collaborate and share information, we’re here to turn your wish list into a reality.

Our years of experience in building engaging Customer, Partner, and Employee Communities, coupled with the Community Cloud’s flexibility, result in quick deployments and the ability to build custom functionality as your business needs grow and change.